Privacy Policy

Last updated: 05/02/2024

Considerations:

  1. The owner of the website recognizes the importance of privacy, confidentiality and security of personal data of website users and undertakes to respect them in all interactions.
  2. The processing of the user’s personal data by the website owner will be carried out in strict accordance with the General Data Protection Regulation (GDPR) and any other applicable national legislation relating to the processing of personal data and the free movement of such data.
  3. Acceptance of the Terms and Conditions and the Privacy Policy by users implies express, informed and unequivocal consent to the processing of their personal data, as described in this Policy. The consent process is carried out in a clear and transparent manner, ensuring that the user fully understands the scope of the consent given.
  4. “Personal data” refers to any information relating to an identified or identifiable natural person, in accordance with the definition of the GDPR. Users have the right to withdraw their consent at any time, without affecting the legality of processing based on consent prior to its withdrawal.
  1. What is personal data

According to the General Data Protection Regulation (GDPR), personal data is understood as “information relating to an identified or identifiable natural person; An identifiable natural person is considered to be a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, electronic identifiers or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

  1. Collection and processing of personal data

When using the website, the website owner may collect personal data provided directly by the user, such as name, email address and other contact information. Furthermore, data relating to the user’s use of the website may be automatically collected, including, but not limited to, IP address, browsing history, and usage preferences.

The processing of personal data is carried out based on the informed consent and free will of the interested party, as well as the conclusion of a contract with the Website Owner.

Personal data is stored in specific databases created for this purpose.

  1. Purpose of treatment

The website owner uses the information collected from users exclusively for the following purposes:

  • To create a personal account on the website, users will need to provide data such as name, email address, and a password. This data allows you to personalize the shopping experience, facilitate the checkout process for future purchases, and provide a direct channel of communication with the customer.
  • To process and complete orders, we may collect additional information, such as shipping address, payment information, and contact preferences. This data is essential for order execution, billing, and product delivery.
  • To send and monitor deliveries, it is essential to share part of the customer’s personal data with the delivery distributors. This includes name, delivery address, and possibly contact numbers. This sharing aims to ensure that the products are delivered to the correct location and within the expected deadline, also allowing the customer to monitor the delivery status.
  • To send emails, notifications or other forms of communication regarding new products, services or promotions, exclusively to users who have subscribed to the newsletter, ensuring that these communications are relevant and of interest to the recipients.
  • To personalize and optimize the content and presentation of the website, aiming to offer a more relevant experience adapted to users’ preferences and interests, including access to the customer area.
  • To evaluate and improve the performance and functionality of the website, including analyzing usage trends, managing advertising and optimizing marketing strategies, to ensure the maximum quality of the user experience.

These activities are carried out based on express consent provided by users or the need to comply with a contract or applicable legal obligations. The website owner undertakes to limit the processing of personal data strictly to what is necessary to achieve the aforementioned purposes, in accordance with the principles of data minimization and privacy protection.

  1. Disclosure of personal data

The owner of the website undertakes not to disclose, share, transfer or otherwise make personal data collected from users available to third parties for purposes other than those for which the user gave their express consent, namely those referred to in the previous point. The only exception to this rule occurs when such disclosure is necessary to comply with legal obligations imposed on the website owner or when the user has provided express authorization to do so.

In accordance with the principles of minimization and purpose limitation, all personal data processing operations will be carried out with maximum transparency and only to the extent strictly necessary to fulfill the purposes previously established or to which the user has expressly consented.

When the disclosure of personal data to third parties is necessary to provide a service requested by the user, we will ensure that such third parties guarantee a level of protection of personal data equivalent to that practiced by the owner of the website, establishing appropriate agreements or contractual measures to protect privacy. and the security of user data.

  1. Security measures

To ensure the integrity and confidentiality of users’ personal data, the website owner adopts several technical and organizational measures. These measures have been carefully designed to protect personal data against any form of improper processing, including, but not limited to, accidental or illegal destruction, loss, alteration, disclosure or access by unauthorized third parties.

Measures implemented include data encryption, the use of advanced firewalls, intrusion detection systems, strict procedures for accessing information by employees and their ongoing training in information security and personal data protection.

  1. Retention of personal data

Personal data collected by the website will only be kept for the period strictly necessary to fulfill the purposes for which it was initially collected. This retention period complies with the specific data processing purposes identified, including compliance with contractual, regulatory and legal obligations.

  1. User rights

In accordance with the General Data Protection Regulation (GDPR) and other applicable data protection legislation, the user enjoys the following rights in relation to their personal data processed by the website:

a) The right to access your personal data.

b) The right to rectify your personal data.

c) The right to delete your personal data.

d) The right to limit the processing of your personal data.

e) The right to portability of your personal data.

f) The right to object to the processing of your personal data.

g) The right not to be subject to automated decisions, including profiling.

h) The right to totally or partially revoke consent to the processing of your data.

The exercise of rights by the data subject will, however, be subject to the legal requirements set out in the GDPR.

  1. Cookies and tracking technologies

To provide an optimized and personalized browsing experience, the website uses cookies and other tracking and location technologies. These technologies help us understand how users interact with the website, allowing us to improve performance, provide personalized features and display relevant content, including targeted advertising.

Users have the possibility of managing their preferences regarding cookies and similar technologies through the settings of their browser or device, and may choose to block or delete cookies. However, it is important to note that deactivating cookies may limit certain website features and affect the user experience.

For more information about the types of cookies used, the purposes for which they are applied and how to manage your cookie preferences, users can consult our Cookies Policy, accessible via a direct link available on the website .

The website’s use of cookies and tracking technologies complies with applicable data protection and privacy legislation, including the GDPR. Consent for the use of these technologies is collected in a clear and unambiguous way, as established in our Cookies Policy.

  1. Warranty Statement

The owner of the website declares that he has fulfilled all obligations imposed on him in terms of data protection, in relation to the data subject and the National Data Protection Commission (CNPD).

  1. Transparency and rules for exercising the rights of data subjects

Data subjects have the right to request the rectification of inaccurate data and to invoke the right to be forgotten, and may request the erasure of their personal data from the electronic environment.

Additionally, they are granted the right to lodge complaints with the National Personal Data Control Authority, under the legal terms for that purpose. To exercise these rights, owners must contact the website owner through the means provided in the Privacy Policy.

  1. Privacy policies of other sites

This website may contain links to external websites. It is important to note that this Privacy Policy is exclusive to our website. Therefore, we recommend that, when accessing other websites through links available on our website, you inform yourself and consult the specific privacy policies of these external websites.

  1. Intellectual Property Rights

The exercise of rights related to personal data by the holder, including the right of access and portability, must be done respecting the rights and freedoms of third parties. This includes protecting the rights and interests of the website owner, who acts as data controller.

Specifically, the exercise of these rights by the data subject must not interfere with the intellectual property rights held by the website owner. This covers, but is not limited to, rights to databases, software, and trade secrets. Any request for access, transmission or disclosure of data must not result in the violation of these protected intangible assets.

  1. Changes to the Privacy Policy

We reserve the right to make updates or changes to this Privacy Policy at any time. These changes will be duly published on the website and reflected by updating the “Last Updated” date indicated at the beginning of the Privacy Policy. It is recommended that users periodically revisit this Privacy Policy to stay informed about how we protect their personal data.

  1. Contacts

For more information about this Privacy Policy or to exercise your data protection rights, please contact us via email geral@titi.pt.

For additional information about the owner of the website, the user may contact him using the following details:

Name: Jorge & Cardoso, Lda.

Email address: geral@titi.pt

Address: Estrada Nacional 375 no. 13, 2640-747 São Miguel de Alcainça – Mafra

0